Three talented people. In the wrong job.
Consulting firm · Milan · €8.8M revenue · 26 people · three admin resources always late and under pressure, despite strong competence.
65% of their time was spent on three automatable activities.
Every month: manual timesheet reconciliation for 16 consultants (three days), expense notes by email with mixed receipt formats (6 hours/week), monthly partner reporting assembled from three separate systems (two days). The team was not inefficient. They were executing a poorly designed process correctly.
Automate the ordinary. Leave people with the work that matters.
Timesheets: MARF structured system replacing 16 separate spreadsheets. Real-time validation — if a consultant enters an anomaly, it is flagged immediately, not month-end. Expenses: automated approval below threshold, one-click above threshold, standard flow above €200. Consultant uploads receipt from phone. Time: 20 seconds instead of an email. Monthly report: auto-generated every first Monday of the month in final format. CFO reviews in 30 minutes instead of building it in two days.
Three months.
My colleagues now do work they never had time to do before. And they are no longer afraid of month-end.
Three ways to arrive to the call even more prepared.
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